top of page

Return & Refund Policy

At The Thread Way, we stand by the quality of our products and aim for complete customer satisfaction. Please carefully consider your purchase, as we do not offer returns or refunds unless the product is damaged upon arrival.

*Damaged Items:*
- If your item arrives damaged, please contact us within 24 hours of receiving the order, and we will assist you in resolving the issue.

- We do not offer returns or refunds for any other reasons, including change of mind or dissatisfaction with the product.

We appreciate your understanding and thank you for choosing The Thread Way. If you have any concerns, please contact us on

bottom of page